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Skill Practices

How do you store created skill practices for informal learning?

Thank you to everyone who attended the ATD webinar "Create Informal, Competency-Based Learning in Only 1 Day".  (Link to the recorded webinar)

Once you start creating skill practices...is there advice on how to store them for reference?That is, how do you operationalize them? 

The reality is that you can store them in any shared location (networked file server, intranet, SharePoint, Box, etc.).  What’s important is connecting users to them.

Method #1: If people are self-assessing against the competency model and identifying skill gaps for the job they have or the job they want next, this is the perfect time to connect people to skill practices, embedded within their Personalized Learning Plan, so they can download and start using them in one click.  What’s great about this is that you’re leveraging all the intrinsic motivation that someone has when they identify a skill gap.  Now they WANT to get better and they themselves know they need to take action.  You’re giving them an action plan that doesn’t require taking time away from their job – they get to do their work AND build that skill.  In this way, you both communicate availability and operationalize their use.

Method #2: Embed them into the activity to be performed. 

  • Skill practice for building a dashboard in your ERP application – put the link to the skill practice right into the application’s help page, or if you can customize the instructions, embed a link there
  • Skill practice for preparing for a sales presentation – put a link to it on the appropriate page of your Salesforce.com or other Customer Relationship Management application or portal
  • Skill practice for how to perform some process most effectively – if there’s a checklist or set of work instructions on how to do it, embed a link to the skill practice right in the instructions

It’s all about making them available at the point of need.  This is the future of learning.

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How to create competency-based learning in only 1 day

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The question continues to arise, “I know that application on the job is the best, most effective way to learn, but how can I create those types of opportunities?”  Enter skill practices - one of the most useful ways of accelerating learning transfer via workflow learning.  That is, a skill practice enables people to learn in the context of the activity they need to do as part of their job.  While traditional "on the job training" makes use of this practice, it has not historically provided sufficient structure to provide best practices.

If you’re looking to create competency-based learning to close a particular skill gap, check out the free recorded ATD webcast.  http://webcasts.td.org/webinar/2642

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