SkillDirector

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How often should competency models be reviewed and updated?

In a recent webinar, I was asked, “How often should competency models be reviewed and updated?”

Have a rhythm for periodically re-examining the model for changes.  Maybe 2x/year, or after a merger or acquisition, or product launch.  Much like the process for customizing behaviors in your model, we recommend sending out the model in a Word document (track changes on) to 4 - 6 high performers, and a manager of people in that role.  Give them a few days to review and edit.  Consolidate edits and conduct a 1-2 hour virtual workshop to discuss and finalize updates.  Then make the updates within the competency assessment tool immediately.