(Question posted by participants in recent webinars)

For our customers, we have toolkits that are designed to help them operationalize self-directed, continuous learning.  In summary, it’s about giving them specific examples, even a “this is what it looks like today when you do X”, “this is what it will look like in the future”, so it’s not so scary.  Give them tools and templates that make it easy for them to learn a new routine. 

They will find that they’ll actually be more effective because they will have more information available to them to make the right decisions.  And... their team will be more effective because they will be intrinsically motivated to improve their skills.