How to create a competency model when participants are global
In a webinar we conducted, someone asked, “How can you create competency models with the rapid job analysis process when bringing people together isn’t an option, and multiple time zones are in play? Can you do multiple meetings and then merge the information?”
It’s possible, but not the best option. The best option is to try to find a time that works for all virtual participants, though depending on those locations, it may not be feasible. (I’ve often done 6am – 10am ET to accommodate global participants.) Doing separate workshops mitigates the creativity generated during the workshop across regions with culturally diverse participants and doesn’t immediately highlight regional differences.
If you have to do it, here’s what you need to expect. There are 2 basic alternatives.
You can either do completely separate Rapid Job Analysis and Task Example Workshops with the 2 groups, and have to merge the 2 finished products
Or you do separate Rapid Job Analysis workshops, 1 set of shared Task Examples, and separate Task Example Workshops to review
Alternative 1 Pros:
Will be easiest for the participants who will be familiar with all the tasks as they are written.
Alternative 1 Cons:
Will take the most time
You’ll be making the process much longer and more cumbersome for yourself
Alternative 2 Pros:
It will be less of an additional effort (writing the task examples is the hardest/longest part).
Alternative 2 Cons:
May not create the same level of buy in to the model or be as easy to review since they will have to get their arms around something they’ve not seen before. For example, if 3 groups came up with the same thing, and it’s all written in a slightly different way, you have to synthesize into one task statement that will not be “exactly” what they saw the first time. And if 1 group came up with something unique, it will take longer to digest.
In my opinion, if you have to do separate workshops, alternative 2 is the best option.