Edutainment Media also does business as SkillDirector.
Information that we collect
Customer Record – Registered users provide us with their name, email, job role within the organization, and region. Depending on the implementation, users may also identify an additional assessing party for a 180 assessment (their manager or someone they identify to assess them).
User Inquiry Information – When Users contact us, for inquiries or support, we may ask for information that allows us to contact them, validate the seriousness of their inquiry and request specific information related to the reason they have contacted us. User Inquiry Information may be associated with other information, such as Cookies.
Survey Information – Users may be offered the opportunity to respond to surveys, questionnaires and other requests for information. The types of data that Users provide to us are set out in the survey request.
Statistical Information – All of our servers collect statistical information such as Users' IP addresses, dates Users visit, computers Users are using, and operating system, among other data.
Cookies – The SDLE uses session cookies. Session cookies exist in temporary memory while the user is reading and navigating the website. They enable the SDLE to keep track of your movement from page to page so you don't get asked for the same information you've already provided, and so you don’t have to re-authenticate over and over again. Web browsers normally delete session cookies when the user closes the browser. Cookies may be used in the future to track the length of time and which pages Users view. The equipment we use to provide Services to Users may also place cookies on their computers.
How we use information that we collect
Customer Record – We use the Customer Record to identify Users personally. It is used throughout our business to provide services to Users. Information in your Customer Record will only be shared with third parties only if it is necessary to provide Third Party products to you. At this time, no Third Party products require such data.
User Inquiry Information - We use User Inquiry Information to identify Users personally. It is used throughout our business to provide services to Users. User Inquiry Information is shared with third parties in the following circumstances: to identify and fix problems with services we provide when we are not capable of doing so ourselves.
Survey Information – We use Survey Information to identify Users personally. We use it throughout our business to market new products and services to Users. Survey Information is not shared with third parties in ways that identify Users personally. To the extent we share Survey Information with third parties, it is done in aggregate.
Statistical Information – We do not use Statistical Information to identify Users personally. We use Statistical Information to operate our hardware and software, diagnose problems and administer our website. We may use aggregate Statistical Information to modify the application for better usability or enhancements.
Data retention and security
Edutainment Media complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Edutainment Media has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Edutainment Media’s certification, please visit http://www.export.gov/safeharbor/ .
This policy is effective as of Jan 1, 2014.