Competency models provide you with a very straightforward method for evaluating learning programs. I teamed with Jennifer Naughton, formerly the Senior Director of Competencies and Credentialing from ATD, and Dr. Bill Rothwell from Penn State, to discuss this very question in a ATD Conference session. We call it “The Holy Grail” – to be able to measure the impact of learning.
We developed a very simple blueprint you can use:
1. Create or acquire a competency model
2. Have people perform a baseline assessment (make it actionable)
3. Use a personalized learning plan to provide people with cafeteria options from which they can create a development plan that is relevant and meets their learning preferences
4. Ensure they actively execute the development plan (supported by manager coaching)
5. Re-assess against the competency model
6. Measure change in skills (and results, if possible)
7. Return to step 3 for iterative continuous improvement
Feel free to download the template we created and try it for yourself.