I was looking how to "operationalize" competency models for my organization... I needed a platform that could take an employee from assessment through learning, practice, and re-assessment to new levels of proficiency. I found it in the Self-Directed Learning Engine. Besides that, I found excellent thought partnership AND customer service. Those experiences together moved SkillDirector from a vendor to a trusted advisor for me and my team.

SkillDirector SDLE Client

With help from the team at SkillDirector we identified the specific competencies required to become successful in the role of a Drive sales rep. Our competency model spanned critical skillsets from sales process, products, and the different systems required of the sales team to perform at their best like saleforce.com and SAP for sales reporting. At any given time, I can see where a particular individual, sales group or the entire sales organization is as with their skill development. I can see where our biggest skill gaps are nationally to help determine which skills we might want to focus on during a live training.

I can also measure skill gaps with accurate reporting to see if we are moving in the right direction. In fact, as we did a skill gap comparison over a 12-month period we could see where reps have made improvements based on their personalized development plans. I was pleased to see that every competency showed some improvement year on year.

Sales Director, Drive DeVilbiss Healthcare