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How do you manage competency models for roles that cut across a variety of functions?

In a recent webinar, I was asked, “How do you manage roles that cut across a variety of functions where some skills should be reflective in models cutting across different functions?  (e.g., Analyst in Finance and Analyst in HR)”

We actually just did something really similar about 6 months ago – 3 analyst roles.  We did each of the 3 roles independently using the normal process.  When we polished output from the first Task Workshop, we realized we had some skills (e.g., Use data visualization tools), that would span all roles.  When we got to workshop 2 and 3, we could ask, “Do you do these things too?” and leverage the first group’s work, while asking group 2 and then group 3 for specifics and what they believe separates good from great.  Then we synthesized the examples into one shared task.

 

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